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LAfricaMobile devient le premier agrégateur services mobiles au Sénégal et en Afrique francophone

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customer service

Offer a quality customer service that stands out!

Section Resume

Make your experience unrivalled by using our solutions.

A continuous, customized customer experience is now seen as a key differentiator and growth opportunity for all industries. To achieve this, customer relationship management tools are a great way to streamline customer service and improve the overall performance of your business.
Your customer service is the main lever that will convince your customer to stay loyal to your brand and even recommend it!

Section Nos solutions
Our Solutions

Interactive Voice Server
Build customer loyalty by creating a special bond and helping them make their choice!

DATA Analytics (via SMS/USSD)
Get crucial information about your customers, allowing you to implement an effective loyalty strategy!

Information exchange (via SMS/USSD)
Monitor their satisfaction and enhance your image by collecting their feedback.

Customer support via Whatsapp
WhatsApp Business API allows companies to respond to customers in real time!

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Advantages Section
Advantages
ICONE-GESTION-DES-CONTACTS

DELIVERY RATE > 85%.

ICONE-COMPOSER-VOCAL-SMS

REACTIVITY OF THE SUPPORT 24H/7

LAfricaMobile icone-simple

EASE OF USE

LAfricaMobile icone-efficace

MASS MAILING IN A FEW CLICKS

ICONE-DONNEES-SECURITY

PLATFORM AVAILABLE 24H/7

ICONE-STATISTIC

YOUR DETAILED STATISTICS

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Partners Section
Product Down Block

Our experts help you create a solution adapted
solution adapted to your business.

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